Reservations Specialist

  • Full Time
  • Permanent
  • Guernsey

AD-GSY-8007

LIVE

We have an exiting opportunity for a Reservations Specialist to join a leading Travel Agency in Guernsey.

 

The key purpose of this role is effectively handling travel bookings and enquiries over the phone, whilst maintaining a superior standard of customer service in order to achieve the company’s sales & service targets.

 

The main responsibilities of this role include:

  • Handle customer telephone enquiries efficiently and accurately
  • Plan, sell & promote the product range & process customer bookings
  • Maintain accurate and comprehensive knowledge of the product range
  • Provide excellence in service to all internal and external customers.
  • Action and maintain airline queues
  • Make outbound after sales follow-up calls
  • Action reports & booking maintenance
  • Action customer correspondence from multimedia sources

 

More information about this role is available upon request – Contact the team today for further details.



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