We have a great opportunity for an Online Support Officer to join on a part time basis a leading financial services group in Guernsey.

•  Working to ensure the delivery of  high quality prudential, financial crime and conduct regulation within the Bailiwick of Guernsey including facilitating innovation and discouraging poor quality ventures.
• Providing support to the Secretary on an on-going basis.
• Answering and resolving support queries raised by users in relation to the online  portal and online submissions portal.
•  Supporting the Project Board with website improvements .
• Reviewing the  website content to ensure accuracy and relevance.
•  Facilitating discussions between website developers and  IT staff to fix issues or bugs with
  the website.
•  Liaising with IT as required to resolve portal support issues
•  Producing written work which is accurate, clear and concise, that can be relied upon as a record.
•  Contributing to meetings in a clear and professional manner.

More information about this role is available upon request – contact the team today for further details.