Manager / Trust Officer

  • Full Time
  • Permanent
  • Guernsey

AD-GSY-8479

Live

We have a new opportunity for a Senior Trust Officer to join a leading, corporate business services provider.

 

Key Responsibilities:

  • day to day running of trust and company structures;
  • serve as a primary or general point of contact for your client relationships and ensure client satisfaction;
  • support  the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPIs (key performance indicators) as defined in the relevant contracts are met or exceeded;
  • ensure all work performed is invoiced on time and in line with client contracts;
  • be responsible for your client debt and supporting  the finance function for any outstanding client debt;
  • work with your team to ensure we build and maintain strong relationships with clients as well as other teams and provides day-to-day assistance, advice and support;
  • ensure you maintain the appropriate level of technical expertise, qualifications and experience to provide the Service and ensures this remains up to date through CPD;
  • where appropriate promote the organisation’s capabilities to clients, identify sales opportunities to be forwarded to the relationship managers and achieve contract extensions or additional business within the account(s);
  • support the Senior Manager of the team to ensure the improvement of our total service delivery to clients; and
  • to participate and be involved in both regional and group initiatives and projects relevant to the Service where appropriate.

 

 

More information about this role is available upon request – contact the team today for further details.

 

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