Fibre Support Lead

  • Full Time
  • Permanent
  • Guernsey

AD-GSY-8111

LIVE

We have a great new opportunity for a Fibre Support Lead to join a leading telecommunications provider in Guernsey.

 

Key duties will include:

  • Be the conduit between service provision and order management ensuring resources are scheduled efficiently to meet order demand in a timely way.
  • Responsible for managing engineer scheduling to maximise delivery and maintain short lead times for customers.​
  • Liaise with Customers on any changes to appointment dates or times.
  • Manage the Installation Bookings & Calendar system to ensure resources available are correctly reflected in the system and are kept up to date
  • Use available data to work with the Installation Manager to categorise installations by size and complexity ensuring correct resources are allocated and minimise re-visit requirements.

 

More information about this role is available upon request – contact the team today for further details.



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