This fast growing and ambitious technology company are seeking a Customer Relations Executive to join their enthusiastic and compassionate Safer Gambling Team.

Responsibilities: 

• Communicating with customer via email & Facebook
• Reviewing customers Client due diligence documents (some cases enhanced CDD checks)
• Applying our Safer Gambling measures to customers
• Following all policies & procedures inline with our licence agreement with the UKGC (United Kingdom Gambling Commission)
• Understanding our games & promotions we have to offer for our customers
• Escalation customer queries for review to the relevant departments/ Team Leaders

More information about this role is available upon request – contact the team today for further details.