Customer Relations Executive

  • Full Time
  • Permanent
  • Guernsey

AD-GSY-6898

LIVE

This is a great opportunity for a Customer Relations Executive to join a fast growing and ambitious technology company.

 

The Customer Relations Executive will join a dynamic and passionate Customer Support department. As a Customer Relations Executive you will be responsible for providing a high level of customer service across 200+ sites in regions such as the United kingdom Canada, New Zealand and Ireland however the majority of the company’s player base is in the UK.

 

You will play a key role in the success of the Customer Support Team and companies vision, the role also provides excellent career progression opportunities. Due to the fast moving nature of the online gaming industry, this is an interesting role that will provide an exciting spring board to a successful career for the right candidate

 

You will be responsible for:

  • Communicating with customer via email & Facebook
  • Reviewing customers Client due diligence documents (some cases enhanced CDD checks)
  • Applying Safer Gambling measures to customers
  • Following all policies & procedures inline with the licence agreement with the UKGC (United Kingdom Gambling Commission)

 

More information about the role is available upon request – contact the team today for further details.



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