Customer Provisioning Agent

  • Full Time
  • Permanent
  • Temporary
  • Guernsey

AD-GSY-7467

LIVE

We have a great opportunity for a Customer Provisioning Agent to join a leading telecommunications company in Guernsey, on a permanent or temporary basis.

 

The main focus of this role is ensuring a great customer experience for consumers and business mobile customers for the life cycle of their service order.

 

Some of the key duties include:

  • To process consumer service orders, e.g. Fixed Line, Broadband etc.
  • Work with the business sales team with respect to scheduling upcoming orders and ensure this can be achieved in a timely way.
  • To receive & process service orders using the correct order handling procedure.
  • To deal with customer queries relating to service provision in a professional and friendly manner at all times.
  • To answer incoming calls from customers in a professional and friendly manner.

 

More information about this role is available upon request – Contact the team today for further details.



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