Client Services Manager

  • Full Time
  • Permanent
  • Guernsey

AD-GSY-7321

LIVE

We have a great opportunity for a Client Services Manager to join a leading provider of pensions in Guernsey.

 

The main duties of this role surround the management of a team of Pensions Administrators with specific focus on member and client services taking responsibility for all member interaction on allocated pension schemes.

 

Some of these duties include:

  • Being responsible for the day to day management of a team, including recruitment and performance management
  • Overseeing the member administration of local and international Pension Schemes ensuring all service levels are met
  • Promote best practice in member service, ensuring member retention and satisfaction
  • Liaise with clients and members on service issues and complaints
  • Developing and maintaining good working relationships with all clients
  • Attending client meetings when required

 

More information about this role is available upon request – Contact the team today for further details.



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