CDD Associate – Customer Services Department

CDD Associate – Customer Services Department

Posted 1 week ago

Alexander Daniels Offshore is currently working with a business in Guernsey to recruit a CDD Associate – Customer Services Department, on a 6 month temporary contract.


  • Review existing Corporate business on file Client Due Diligence (CDD), with referral to internal AML rules / guidelines, and terms of business requirements
  • Extract up to date CDD and transfer to a separate file location
  • Perform company searches
  • Log deficiencies and completeness
  • Support Manager in regards preparation / conducting client communications as required, including responses to questions / monitoring completeness
  • Application input of additional data requirements to include allocation of relevant risk assessment specifics
  • Obtain additional information required in conjunction with the Customer Service, Regional and Operational teams
  • Plan deliverables with Manager and provide Management Information / Progress versus plan
  • Escalate issues accordingly to Management

Skills & Experience:

  • Ability to communicate with clarity with both internal and external contacts, and will need to relate sensitively and appropriately to customer issues
  • Problem Solving
  • Ability to solve problems involving issues of principle, commercial and legal considerations
  • Organisational Skills
  • Rigorously follows procedures and required timescales promptly flagging exceptions to management for resolution
  • Judgement
  • Ability to come to sound and objective decisions based on careful consideration of all relevant issues
  • Deliver results by providing an appropriate mix of consultation, support, development and direction matched to individual needs
  • AML and CDD experience is required, within or outside a Compliance function
  • Proactivity and attention to detail is essential

Job Features

Job CategoryCompliance/Risk/Internal Audit
Job LevelArray
Job IdAD-GSY-1277
Job TimeFull Time

Key Details

CategoryCompliance/Risk/Internal Audit
Ref NumberAD-GSY-1277
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